Back to overview
Degraded

FortiGuard prevents connection

Oct 13 at 12:55pm BST
Affected services
Canada
US Central
US West
UK
Sweden
EU
Australia

Resolved
Oct 13 at 01:42pm BST

We have received confirmation from FortiNet that they have updated the categorisation, but it may take some time for the network devices to reflect this change.

Created
Oct 13 at 12:55pm BST

We are aware that FortiGuard is currently preventing connections to our endpoints. We raised this issue with FortiNet. In the meantime, customers who use FortiGuard should whitelist *.sqlwatch.cloud domain.